Refund policy

THE PROMISE

Take Nadosei daily for 60 nights. If you don't feel the difference, one email gets you every cent back — the full purchase price, including any shipping you paid. You keep the bottle: no return label, no forms, no restocking fee, no questions that matter more than your answer.

HOW IT WORKS

1. Email hello@nadosei.com within 60 days of your delivery date. Include your order number and the email you ordered with.
2. That's it. No return shipment is required.
3. Your refund is issued to the original payment method within 2 business days of your email, and typically appears on your statement within 5-10 business days depending on your bank.

SUBSCRIPTIONS

The guarantee applies to subscription orders on the same terms, covering your most recent shipment. You can pause, skip, or cancel your subscription at any time from your account — no phone calls, no friction. We send a reminder email three days before each shipment, and canceling stops all future charges immediately.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or isn't what you ordered, email us with a photo and your order number. We'll reship it or refund it in full, whichever you prefer — at any time, not just within 60 days.

THE FINE PRINT (THERE ISN'T MUCH)

The 60-day guarantee covers one claim per customer. If a refund hasn't appeared after 10 business days, contact your bank first, then email us and we'll chase it with our payment processor.

Nadosei · 930 Washington Ave, Suite 210-50, Miami Beach, FL 33139
hello@nadosei.com · We reply within 24 hours on business days.